Delivery & Payment

We offer free delivery on all parcel delivery orders over £60 inclusive of VAT to mainland U.K. addresses, however a small surcharge may be applied to some Northern Scotland addresses & off-shore islands. Please feel free to phone for a quote for delivery charges in these areas. Please see standard charges below based upon order value.

Free delivery is excluded from any order containing a 205-litre drum. These orders are palletised and subject to a £35 delivery charge. Regional surcharges will apply to certain post codes.

Please note: The parcel courier service used is a signature required service, if you ask for the parcel to be left without signature we can not guarantee this, as the delivery drivers are instructed not to, and are penalised should they be found to do so. If you are not going to be in then we suggest that you request the parcel is to be left with a neighbour or specify a different delivery address, where a signature will be available, for example a work place or family member.

Parcel Order Delivery charges

  • Order value under £20.00 before VAT, shipping = £5.90 + VAT
  • Order value over £20.00 before VAT, shipping   = £3.90 + VAT
  • Order value over £50.00 before VAT, shipping = FREE.
  • All Shell X100 Products = FREE DELIVERY (Delivery will be charged if purchased with any other product exempt from Free Shipping)

Regional surcharges are applicable as detailed above, please contact us for further details.

Deliveries are usually made within 3 - 5 working days of order throughout the UK. If your order is not stocked or unavailable for immediate despatch, we will contact you giving you a date when the goods will be available.

Pallet Order Delivery charges

Orders including 205-litre drums will be palletised and delivery charged at £35.00 plus vat & shipped on a 48 hour service. If a 24 hour service is required please call for prices and place your order by phone on 01782 410381. Orders may not always be shipped on the day of order placement subject to stock availability & time at which the order is placed. Regional surcharges will apply to certain postcodes.

Premium Delivery Services

A range of premium parcel delivery services are available, please telephone on 01782 410381 for available options and prices. Premium delivery options will be subject to stock availability, delivery area & time of order being placed.
 
Please inspect your goods immediately on delivery; no claims with regard to damage items can be made after our courier has left the delivery address, unless signed for as damaged on delivery.


Payment Policy

Payment can be made by credit/debit card, PayPal or cheque. Payment for goods must be received before the goods are despatched. Please allow ten working days for cheque clearance.