Delivery & Payment
Christmas 2019 Business Hours
We will be closed on Monday 23rd December from Midday. Shipments will be dispatched in the morning to our courier who will be making deliveries on the 24th December.
We will re-open on Thursday 2nd January 2020 for business as usual.
We would like to wish all of our customers a Very Merry Christmas & a prosperous New Year.
Please contact us for any orders to be delivered outside the UK, you will not be able to process these orders via the website.
UK Standard orders
We offer free delivery on parcel delivery orders of £66 not inclusive of VAT to mainland U.K. addresses, however a small surcharge may be applied to some Scotland addresses & off-shore islands. Please feel free to phone for a quote for delivery charges in these areas. Please see standard charges below based upon order value.
Free delivery is excluded from any order containing a 205-litre drum. These orders are palletised and subject to a £35 delivery charge. Regional surcharges will apply to certain post codes.
Please note: Delivery notification & tracking details will be sent to you via our courier by email & Mobile text message if you have provided these details to us correctly.
All deliveries are sent on a signature required service, if the buyer requests items to be left in a specified or unspecified safe place without a signature this instruction will not be passed to the courier.
Delivery dates & times offered by the courier are non-guaranteed and may be subject to delay.
Parcel Order Delivery charges
· Order value under £66.00 before VAT, shipping = £5.90 + VAT
· Order value £66.00 or above before VAT, shipping = FREE.
Regional surcharges are applicable as detailed above, please contact us for further details.
Parcel deliveries are usually dispatched from our warehouse within 3 - 5 working days of order throughout the UK. Priority same day dispatch is available see premium delivery services below. If your order is not stocked or unavailable for immediate dispatch, we will contact you giving you a date when the goods will be available.
Pallet Order Delivery charges
Orders including 205-litre drums will be palletised and delivery charged at £35.00 plus vat & shipped on a 48-hour service (Usual dispatch period applies as above). If a 24-hour service is required please call for prices and place your order by phone on 01782 410381. Orders may not always be shipped on the day of order placement subject to stock availability & time at which the order is placed. Regional surcharges will apply to certain postcodes.
Premium Delivery Services
Same day dispatch and a range of premium parcel delivery services are available, please telephone on 01782 410381 for available options and prices. Premium delivery options will be subject to stock availability, delivery area & must be placed via telephone before 12:00 PM. These services are not available at weekends
Please inspect your goods immediately on delivery; no claims with regard to damage items can be made after our courier has left the delivery address, unless signed for as damaged on delivery.
Payment can be made by credit/debit card, PayPal or cheque. Payment for goods must be received before the goods are dispatched. Please allow ten working days for cheque clearance.
Last updated 09/12/2019